FAQ
Articles under FAQ
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arrow_forwardHow to Add an Email Address or Domain to Trusted Senders in SmarterMail WebmailHow to Add an Email Address or Domain to Trusted Senders in SmarterMail ...
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arrow_forwardIs My IP address blocked by the firewall?Is My IP Address Blocked by the Firewall? If you are unable to access your cPanel-hosted website, FTP, email, or...
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arrow_forwardDoes pricing include VAT?VAT Information No. All pricing is subject to VAT, currently at 20.00%....
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arrow_forwardHow do I go about renewing my hosting plan?You will automatically be invoiced and sent a reminder 20 days before the plan expires. At that time you can make...
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arrow_forwardAre domain registrations refundable?Are Domain Registrations or Renewals Refundable? Domain names are handled ...
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arrow_forwardConfiguring
in web.config to send email How do I configure the section of web.config to send a simple enquiry form email from a website? ... -
arrow_forwardDo Shared Hosting Accounts Include a Dedicated IP Address?Do Shared Hosting Accounts Include a Dedicated IP Address? Shared hosting...
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arrow_forwardDo my log files count toward my maximum allowed disk space?Do Log Files Count Toward My Disk Usage? Yes. All log files stored within your...
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arrow_forwardHow can I minimize downtime when transferring a domain to Fast2hostHow to Transfer Your Website to Fast2host Using Plesk (Zero-Downtime Guide) ...
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arrow_forwardDo you allow adult content ?Adult Content Hosting Policy Fast2host permits the hosting of UK-legal adult ...
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arrow_forwardDo You Offer POP3/SMTP Mail Services?Do You Support POP3 and SMTP for Email Clients? Yes — Fast2host fully supports...
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arrow_forwardWhere are your servers locatedUK Data Centre and Server Infrastructure Fast2host operates its own fully managed UK data centre located in St...
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arrow_forwardASP session lost when redirecting from http page to secure https pageWindows 2008ASP session lost when redirecting from http page to secure https pageSelect website in IISDouble-click ...
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arrow_forwardWhich scripting components are supported with Windows?Supported Features and Components on Fast2host Windows IIS Servers (Windows Server 2022) Fast2host Windows ...
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arrow_forwardDefault Website Folders in Plesk and cPanel Hosting ExplainedUnderstanding the Default Folders on Your Hosting Account (Plesk and cPanel) When you host a website with ...
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arrow_forwardCan I install my own DLL Components ?YES, just email a support ticket with full information on the component.A basic £25 PER HOUR fee applies when adding...
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arrow_forwardCan I host a Warez or Torrent site?Warez and Torrent Hosting Policy No. Fast2host does not permit the hosting, ...
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arrow_forwardIs there a minimum contract required?No, we do not require or use any contracts with our customers. Customers can have the option of hosting month to ...
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arrow_forwardCan I upload to my site before I transfer my domain name ?Uploading Your Website Using a Temporary FTP Address (Virtual IP)...
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arrow_forwardISAPI RewriteISAPI_Rewrite Availability on Fast2host Windows Hosting Yes, Fast2host fully ...
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arrow_forwardCan I have access to my log files?Accessing Your Raw Log Files in Plesk and cPanel Yes, Fast2host provides all ...
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arrow_forwardFast2Host 30 Day Money Back Guarantee Policy30 Day Money Back Guarantee All Fast2Host hosting plans come with a 30 day money back guarantee. If Fast2Host ...
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arrow_forwardAre My Files Backed Up?Acronis Cyber Protect Backup System At Fast2Host, we take data protection ...
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arrow_forwardHow long does it take to set-up a new account?Account Activation and Domain Propagation Times We aim to provide instant...
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arrow_forwardWill my domain name work with and without the 'www' part?Do I Need to Add WWW When Adding a Domain? Yes — by default, your domain is automatically configured to ...
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arrow_forwardCan I Delete My Log Files in cPanel or Plesk?Can I Delete My Log Files? Yes, you can delete your log files at any time in ...
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arrow_forwardMicrosoft SQL Server Databases Available on Fast2HostMicrosoft SQL Server Support on Windows Hosting Fast2Host fully supports all ...
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arrow_forwardIs Fast2host a reseller ?Is Fast2Host a Reseller? No. Fast2Host is not a reseller host. We ...
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arrow_forwardIs my personal information secure?How Fast2Host Protects Your Personal Data Yes! At Fast2Host, the security of ...
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arrow_forwardiPhone contacts synchronisation (Windows Hosting)How to Synchronise SmarterMail Contacts With an iPhone This article explains...
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arrow_forwardHow to Set Up Email on iPhone or iPad Using IMAP (cPanel and Plesk)How to Access Your Email on an iPhone or iPad (IMAP Setup) You can access your...
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arrow_forwardHow to redirect from domain.com to www.domain.com using .htaccessHow to Redirect domain.com to www.domain.com Redirecting domain.com to ...
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arrow_forwardHow do I cancel a domain renewal?How to Disable Auto Renew for Your Domain Name If you no longer want your...
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arrow_forwardHow to Transfer Your Domain Name and Manage Domain Locks (gTLD and UK Domains)Understanding Domain Locks and How to Transfer Your Domain Domain names often ...
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arrow_forwardTransfer my domain name to Fast2host. Where do I find the authorization key?How to Transfer Your Domain to Fast2Host Most domain extensions require an ...
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arrow_forwardTransferring a domain to Fast2hostHow to Order a Domain Transfer to Fast2Host This guide explains how to...
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arrow_forwardCan i make payment over the phone ?Can I Make a Payment Over the PhoneYes. You can make a payment over the phone by contacting our Accounts Department...
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arrow_forwardCan the geographic location of a web server affect SEO?Can the Geographic Location of a Web Server Affect SEO Yes. The physical location of your web server can ...
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arrow_forwardHow to use Google Apps and Gmail for your domain email?Sometimes it can be advantageous to use Google Apps to manage your domain email. The current allowance of 50 accounts...
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arrow_forwardHow do I use shared SSL on Linux hosting?How to Use Shared SSL and AutoSSL in cPanel cPanel provides several ways to secure your website using SSL....
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