Question 1

How does white-label branding work?

Accepted Answer

You get full control over branding. Set up private nameservers (ns1.yourbrand.com), upload your logo into the cPanel theme, and customise the WHM login page. Your clients will never see Fast2host branding — we remain completely invisible.

Question 2

Can I set my own prices and billing?

Accepted Answer

Yes — you are free to set any pricing you choose for your hosting packages. You manage billing, invoicing and renewals through your own platform (WHMCS, Blesta or custom). We charge you a fixed reseller fee; what you charge your clients is entirely up to you.

Question 3

How do I manage client accounts and WHM access?

Accepted Answer

Every plan includes full root-level WHM (Web Host Manager) access. From WHM you can create, suspend and terminate hosting packages; set per-account CPU, RAM and disk limits; manage DNS zones; and deploy SSL certificates across your entire client base.

Question 4

What happens if a client exceeds their resource limits?

Accepted Answer

CloudLinux automatically throttles the account gracefully so it does not affect other sites on your reseller plan. You can upgrade individual accounts or your overall reseller plan at any time through your WHM dashboard.

Question 5

Will you migrate my existing reseller accounts?

Accepted Answer

Yes — free of charge. Our team will transfer all your existing cPanel accounts from your current provider with no downtime for your clients. We handle the full migration, including data, databases, emails and DNS.

Question 6

Can I migrate my clients in stages?

Accepted Answer

Absolutely. We can schedule migrations in batches to suit your timeline. Whether you want to move one client at a time or the entire portfolio at once, our engineers will plan around your schedule.

Question 7

What are the cancellation terms?

Accepted Answer

All cPanel reseller plans come with a 30-day money-back guarantee. After that, you can cancel with 30 days' notice. There are no long-term contracts or exit fees. Any client data is securely wiped after a 7-day retention period.

Question 8

Can I cancel individual client accounts but keep my reseller plan?

Accepted Answer

Yes. You have full control through WHM to create, suspend or terminate individual client accounts at any time without affecting your reseller plan or other clients.

Question 9

How do backups work for my clients?

Accepted Answer

All reseller plans include the Acronis cPanel backup plugin, which takes continuous daily backups. You or your clients can restore individual files, databases, emails or entire accounts from any restore point with a few clicks inside cPanel.

Question 10

Is there a limit on how many clients I can add?

Accepted Answer

You can create as many hosting accounts as your plan's disk space and bandwidth allow. There is no hard account limit — we only limit by the resource allocations you choose when creating packages in WHM.

Question 11

Do you offer technical support to my clients directly?

Accepted Answer

No — your clients remain yours. We support you as the reseller. However, if you get stuck with a server-level issue, our 24/7 UK team is available to help you directly. Many resellers offer their own first-line support and escalate to us when needed.

Question 12

Can I upgrade my reseller plan as I grow?

Accepted Answer

Yes. You can upgrade from Starter to Standard or Enterprise at any time with no downtime. All your existing client accounts, settings and branding carry over seamlessly.

cPanel reseller hosting, built to scale.

Your hosting business, our infrastructure

100% white label

Full WHM control

CloudLinux isolation

LiteSpeed performance

Security built in

Developer ready

Acronis daily backups

24/7 UK support

Free migration

From sign-up to selling in three steps

Choose your reseller plan

Brand it as your own

Start selling hosting

The reseller workflows you'll use every day

Manage your clients

Automate your billing

Control DNS end-to-end

Related hosting & reseller services

Simple fixed reseller pricing

Reseller Starter

Reseller Standard

Reseller Enterprise

Custom built reseller hosting

Ready to launch your white-label hosting business on UK infrastructure?