Question 1

What makes Plesk reseller hosting different from cPanel reseller hosting?

Accepted Answer

Plesk runs on our Windows platform, so as well as PHP, MySQL and WordPress you can offer your clients ASP.NET, .NET Core, Classic ASP and Microsoft SQL Server — technologies most cPanel resellers simply can't host. Plesk's service plans and subscriptions model also makes packaging and provisioning client accounts very straightforward.

Question 2

How does white-label branding work in Plesk?

Accepted Answer

You get full control over branding. Set up private nameservers (ns1.yourbrand.com), upload your logo and colour scheme into the Plesk branding theme and customise the panel login page. Your clients will never see Fast2host branding — we remain completely invisible.

Question 3

Can I set my own prices and billing?

Accepted Answer

Yes — you are free to set any pricing you choose for your hosting packages. You manage billing, invoicing and renewals through your own platform (WHMCS, Blesta or custom). We charge you a fixed reseller fee; what you charge your clients is entirely up to you.

Question 4

How do I manage client subscriptions?

Accepted Answer

Your reseller login gives you a full overview of every customer, subscription and service plan. You can create, suspend and terminate subscriptions; adjust disk, bandwidth and mailbox limits; manage DNS zones; and deploy SSL certificates across your entire client base.

Question 5

Can my clients run both Windows and PHP applications?

Accepted Answer

Yes. Every subscription supports ASP.NET, .NET Core and Classic ASP alongside multiple PHP versions, Node.js and MySQL/MariaDB — so a single client can run a .NET application and a WordPress site side by side, each in its own isolated application pool.

Question 6

Will you migrate my existing reseller accounts?

Accepted Answer

Yes — free of charge. Our team will transfer all your existing Plesk subscriptions from your current provider with no downtime for your clients. We handle the full migration, including sites, databases, emails and DNS.

Question 7

What are the cancellation terms?

Accepted Answer

All Plesk reseller plans come with a 30-day money-back guarantee. After that, you can cancel with 30 days' notice. There are no long-term contracts or exit fees. Any client data is securely wiped after a 7-day retention period.

Question 8

How do backups work for my clients?

Accepted Answer

All reseller plans include daily off-site Acronis Cyber Protect backups. You or your clients can restore individual files, databases, mailboxes or entire subscriptions from any restore point with a few clicks inside Plesk.

Question 9

Is there a limit on how many clients I can add?

Accepted Answer

You can create as many subscriptions as your plan's disk space and bandwidth allow. There is no hard account limit — we only limit by the resource allocations you choose when building your service plans.

Question 10

Do you offer technical support to my clients directly?

Accepted Answer

No — your clients remain yours. We support you as the reseller. However, if you get stuck with a server-level issue, our 24/7 UK team is available to help you directly. Many resellers offer their own first-line support and escalate to us when needed.

Question 11

Can I upgrade my reseller plan as I grow?

Accepted Answer

Yes. You can upgrade from Starter to Standard or Enterprise at any time with no downtime. All your existing subscriptions, service plans and branding carry over seamlessly.

Question 12

Can I publish websites and databases with Visual Studio?

Accepted Answer

Yes. Web Deploy is enabled on every subscription, so you and your clients can publish websites straight from Visual Studio. You can also connect remotely to our Microsoft SQL Servers to deploy and manage databases directly from Visual Studio or SQL Server Management Studio.

Question 13

How many MS SQL Server databases are included?

Accepted Answer

Each plan includes a set number of Microsoft SQL Server databases — 10 on Starter, 20 on Standard and 30 on Enterprise — alongside unlimited MariaDB/MySQL databases. If you need more, you can upgrade your plan at any time.

Question 14

What email features do my clients get?

Accepted Answer

Every subscription includes SmarterMail mailboxes with webmail, POP3, IMAP and SMTP access, plus ActiveSync for mobile devices. Anti-spam and outbound filtering keep delivery reputation healthy, and SPF/DKIM management is built into the Plesk DNS editor.

Question 15

How do I manage DNS and nameservers for my reseller business?

Accepted Answer

DNS zones for every client domain are managed through the Plesk DNS Zone Editor, and you can run your own private branded nameservers (ns1.yourbrand.com). Our team will help you set up glue records when you get started.

Plesk Reseller Hosting

Your hosting business, our infrastructure

100% white label

Plesk service plans

Windows & .NET ready

Customer self-service

Security built in

SmarterMail Exchange

Acronis daily backups

24/7 UK support

Free migration

From sign-up to selling in three steps

Choose your reseller plan

Brand it as your own

Start selling hosting

Everything your clients need, inside Plesk Obsidian

Visual Studio Web Deploy

Remote MS SQL management

Git, tasks & runtimes

Run your reseller business on auto-pilot with WHMCS

Automated billing

Sell domains too

Client support portal

Grow on auto-pilot

The reseller workflows you'll use every day

Manage your clients

Automate your billing

Control DNS end-to-end

Related hosting & reseller services

Simple fixed reseller pricing

Plesk Reseller Starter

Plesk Reseller Standard

Plesk Reseller Enterprise

Custom built reseller hosting

Ready to launch your white-label Windows hosting business on UK infrastructure?