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ApplicationLive Helper Chat
Current Version4.73
Categorysupport
Install Size270 MB
Requires MYSQL Database
Licenseopen source
View Demo Website Docs Support

Live Helper Chat

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Data pulled from application server at: 2025-11-15 02:58:51

Live Helper Chat is an open source support application.
Live Support chat for your website. Web and desktop clients. Co-Browsing, XMPP notifications, GTalk, Jabber, Openfire, Skype, Chrome extension, Node.js support, MySQL, PostgreSQL.

Features for site owners:
  • IPhone, Android, IPod, BlackBerry support using XMPP generic services, GTalk, Monal, Xabber
  • Skype and sevabot integration
  • Free modules: Questionary/voting module, FAQ module, Chatbox/Shoutbox module, Browser offers module, Forms module, Documents sharer module
  • Easy theming
  • Co-Browsing/Screen sharing
  • Speech to text
  • Unlimited operators, chats at the same time, departments
  • 5 widget position
  • User screenshots, see what your users sees
  • Drag & Drop widgets
  • Online users tracking
  • Invite users to chat
  • Chats archive
  • Chat remarks
  • Files uploads, drag & drop
  • Tablet and Mobile friendly
  • Visitor tracking across different subdomains of domain
  • Multilanguage back office where each operator can have different language.
  • Chrome extension
  • Operator To Operator chat
  • Option to have custom form attributes or pre-fill existing ones
  • Pro active users invitation to chat
  • Google map with users locations
  • RTL and LTR languages support
  • Windows/Mac/Linux client

Features for developers:
  • MVC structure
  • Free - Open Source
  • Clean code
  • Full XMPP support (ejabberd) not only XMPP notifications
  • Two sync methods, long polling or standard.
  • Node.js as transport layer
  • MySQL and PostgreSQL support
  • No php session if not required
  • Archive module
  • Fully supported multiple domains including http, https and subdomains
  • Plugins supported
  • Easy upgradable
  • Bootstrap 3 CSS framework
  • Customizable without changing kernel
  • Bugs fixed in days not in weeks or months
  • Can be customized to meet any business requirements

Screenshots


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