SSL Certificate FAQ (Fast2host SSL Help & Troubleshooting)

SSL certificates encrypt the connection between your website and visitors, improving security and trust. Fast2host provides FREE AutoSSL certificates for all cPanel hosting accounts, as well as premium EV, OV, and Wildcard SSL options.

This FAQ answers the most common SSL questions our customers ask.

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1. Do I get a free SSL certificate?

Yes — all Fast2host cPanel hosting accounts include FREE AutoSSL powered by Sectigo. It renews automatically every 90 days.

To check the SSL status:

cPanel → Security → SSL/TLS Status

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2. What’s the difference between AutoSSL and a paid SSL?

Feature	Free AutoSSL	Paid SSL (DV/OV/EV)
Validation Type	Domain Validation	DV / OV / EV (Business Validation)
Browser Trust Bar	Standard Padlock	Higher Trust, Insurance Warranty
Warranty	No Warranty	Up to $1,750,000 Warranty
Supports Wildcard?	No	Yes (Wildcard SSL)
Best For	Personal Sites, Blogs	Business, eCommerce, Corporate Websites

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3. Why is my SSL certificate not installing?

Most common causes:

• DNS not pointing to the Fast2host server
• Domain not resolving yet (DNS propagation)
• AutoSSL disabled for the domain
• Mixed WWW & non-WWW issues

Check DNS propagation at:

https://dnschecker.org

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4. How do I force my website to use HTTPS?

Use this .htaccess rule in your /public_html/:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://%{HTTP_HOST}/$1 [L,R=301]
</IfModule>

If using WordPress, enable “Force HTTPS” in:

cPanel → WordPress Toolkit

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5. Why do I still see “Not Secure” even after installing SSL?

This usually means your site has mixed content.

Common causes:

• Images loaded using http://
• Theme files with hard-coded HTTP URLs
• CSS/JS files linked via HTTP

Use a WordPress plugin such as Really Simple SSL or enable “Fix mixed content” in WordPress Toolkit.

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6. How do I install a paid SSL certificate?

You will need:

• CSR (Certificate Signing Request)
• Private Key
• SSL Certificate (CRT)
• CA Bundle

Generate CSR in:

cPanel → SSL/TLS → Generate CSR

Install using:

cPanel → SSL/TLS → Manage SSL Sites

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7. Does AutoSSL renew automatically?

Yes. AutoSSL renews every 90 days without any action needed from you.

If renewal fails, check:

• DNS settings
• Domain still pointing to Fast2host
• No .htaccess blocking the validation URL

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8. How long does it take for a paid SSL certificate to issue?

• DV (Domain Validation): 5 minutes – 1 hour
• OV (Organisation Validation): 1–3 business days
• EV (Extended Validation): 1–7 business days

Fast2host provides full assistance with validation if needed.

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9. Can I use one SSL certificate for multiple websites?

• Wildcard SSL: Covers unlimited subdomains
• Multi-Domain SSL (SAN): Covers several different domains
• AutoSSL: One certificate per domain/subdomain

If you manage multiple sites, a SAN or Wildcard option may be ideal.

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10. What is a CA Bundle and do I need it?

The CA Bundle links your SSL certificate to the Certificate Authority (CA) that issued it. It ensures browsers fully trust the certificate.

Yes — it should always be installed with the certificate.

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