Unsolicited Marketing Emails and Spam Policy
Sending unsolicited marketing emails to individuals in the UK is an offence under the Privacy and Electronic Communications (EC Directive) Regulations 2003. Spam is defined as any unwanted or unsolicited email communication.
Why This Matters
We cannot stress strongly enough how important it is to avoid any emails from our servers being reported as spam. If you send bulk emails and Fast2Host is listed as a spam provider, none of our clients will be able to send email. Our mail servers may be blacklisted on services such as Spamcop or SpamHaus, which can severely impact all customers.
Mandatory Guidelines
- Opt-in Mailing Lists Only: Ensure that all mailing lists contain only recipients who have explicitly opted in. Ideally, use a double opt-in process where users confirm their subscription via email before being added to the database.
- Transparency: All emails/newsletters must clearly state that they are being received because the recipient requested to be added to the mailing list.
- Easy Unsubscribe: Every email/newsletter must contain clear instructions on how to be removed from the mailing list. Hyperlinks work best, as recipients are more likely to click a link than send a manual request.
Consequences of Non-Compliance
If you send bulk emails (even from a legitimate mailing list) and your emails cause Fast2Host to be blacklisted, your account will be suspended. This policy protects all customers and ensures our mail servers remain trusted worldwide.