How do I add an email address or domain to the trusted senders list?
Adding trusted senders ensures that important emails are never marked as spam in SmarterMail webmail. This is especially useful for whitelisting business partners, clients, or entire domains you trust.
Step-by-Step Instructions
- Log in to webmail at http://webmail.your-domain-name.com
- Click on Settings.
- Expand the Filtering node in the tree view on the left.
- Select Spam Filtering.
- Open the Trusted Senders tab.
- Add email addresses or domain names to the list, one per line.
- Click Save to apply changes.
Examples
-
user@company.com→ Adds a single trusted sender. -
@company.com→ Adds all email addresses from the domain.
ℹ Tip: Use domain-level entries (e.g.
@company.com) to whitelist all users from a trusted organization.
Why Use Trusted Senders?
Trusted senders bypass spam filtering rules, ensuring that emails from these addresses or domains always arrive in your inbox. This helps prevent false positives and guarantees that critical communications are not lost.
✔ Recommended: Add your most important contacts and domains to the trusted senders list
to avoid missing vital emails.