My Catch-all Email Address Doesn't Work

Catch-All Email Addresses in SmarterMail

Due to a bug in SmarterMail, your catch-all email address may not function correctly. If you require this feature, please contact our support team at support@fast2host.com so we can enable it for your domain, provided you can justify its use.

Important Considerations

  • Catch-all email addresses are a magnet for spam and should be avoided whenever possible.
  • It is generally better to set up individual POP3 accounts for specific addresses.
  • Forwarding catch-all email addresses to external providers (Hotmail, Yahoo, Gmail, etc.) is strongly discouraged as it increases the risk of our servers being blacklisted.

Policy Enforcement

Anyone found forwarding catch-all email addresses to external mail domains may have the facility removed. This policy is in place to protect all Fast2Host customers from spam-related issues and server blacklisting.

Recommended Alternatives

  • Create individual POP3 accounts for each required email address.
  • Use aliases or forwarding rules for specific addresses rather than a blanket catch-all.
  • Regularly review and update your email setup to minimize spam exposure.
⚠ Warning: Catch-all email addresses pose significant risks. Use them only if absolutely necessary and never forward them to external providers.
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