Live Helper Chat is an open source support application. Live Support chat for your website. Web and desktop clients. Co-Browsing, XMPP notifications, GTalk, Jabber, Openfire, Skype, Chrome extension, Node.js support, MySQL, PostgreSQL.

Features for site owners:

• IPhone, Android, IPod, BlackBerry support using XMPP generic services, GTalk, Monal, Xabber
• Skype and sevabot integration
• Free modules: Questionary/voting module, FAQ module, Chatbox/Shoutbox module, Browser offers module, Forms module, Documents sharer module
• Easy theming
• Co-Browsing/Screen sharing
• Speech to text
• Unlimited operators, chats at the same time, departments
• 5 widget position
• User screenshots, see what your users sees
• Drag & Drop widgets
• Online users tracking
• Invite users to chat
• Chats archive
• Chat remarks
• Files uploads, drag & drop
• Tablet and Mobile friendly
• Visitor tracking across different subdomains of domain
• Multilanguage back office where each operator can have different language.
• Chrome extension
• Operator To Operator chat
• Option to have custom form attributes or pre-fill existing ones
• Pro active users invitation to chat
• Google map with users locations
• RTL and LTR languages support
• Windows/Mac/Linux client

Features for developers:

• MVC structure
• Free - Open Source
• Clean code
• Full XMPP support (ejabberd) not only XMPP notifications
• Two sync methods, long polling or standard.
• Node.js as transport layer
• MySQL and PostgreSQL support
• No php session if not required
• Archive module
• Fully supported multiple domains including http, https and subdomains
• Plugins supported
• Easy upgradable
• Bootstrap 3 CSS framework
• Customizable without changing kernel
• Bugs fixed in days not in weeks or months
• Can be customized to meet any business requirements