No, our shared hosting accounts do not come with dedicated IPs. The IPs seen in Helm or cPanel are shared IPs. That means other sites use that IP as well. This means you cannot access your site ashttp://xxx.xxx.xxx.xxxA FQDN (Fully Qualified Domain Name) is required to use our hosting services.
We can provide a dedicated IP at a cost. Please contact support.
Email any time or call 01480 26 00 00 014 80 26 00 00