If you have Smarterstats included in your hosting plan, or you have purchased it as an extra feature:
Login to Helm and select your domain.
Click on Statistics, then the Smarterstats "Enable" button. This will install Smarterstats for your domain. To view the stats, click on the hyperlink "Click Here To View Stats".
SiteId = yourdomain.com or yourdomain.co.uk
Username = siteadmin
Password = defaults to the Helm login password for that account. (can be changed within Smarterstats).
Email any time or call 01480 26 00 00 014 80 26 00 00