The Fast2host group is a long established family-owned company with a strong focus on customer service. Based in St Ives, Cambridgeshire the group has evolved from a relatively small web hosting company to providing a range of business-to-business services.
Being situated close to Cambridge we are in the heart of Worldwide IT innovation and development, working side by side with a huge variety of cutting edge and International companies. Yet despite this fast moving environment, we remain true to our original operating ethos 'small enough to care, big enough to deliver'. This has ensured we are often the first point of call for those seeking IT services ranging from small hosting platforms to large fibre optic connections.
Because we keep tight control of our overheads, we are able to offer extremely competitive pricing across the range. You will not see Fast2host advertised elsewhere as our customer base is almost solely by way of 'word of mouth' within the IT community, regardless of whether you are an experienced professional (creating dynamic ecommerce sites) seeking alternative solutions or a newcomer to the IT world (HTML novice), we are here to help and satisfy your IT needs however small or large.
Our datacentre / company HQ, is our building under our direct control, offering a safe and secure environment for your equipment and / or your data. Our support services are integrated and managed by the same dedicated customer support team thus eliminating any potential weak links in our service to you. We truly believe customer is king and always do our best to respond to your needs whatever they may be. Our entire team is committed to providing customers with outstanding support and uptime, innovative technologies, and a "worry-free" service environment.
As we rely on 'word of mouth' we care what you think. If you're not satisfied with your account after 30 days, you get your money back. Needless to say very few have taken us up on this offer. We are here to stay, and having being founded in 1996 we're one of the oldest hosting communities on the Web, hosting millions of sites over the years and connecting companies of all sizes to the world-wide web.
We have datacentre space that helps you do more by operating with a flexible infrastructure offering flexible contract terms that meet your most specific needs with high quality, resilient space charged by the Amp or kW. Being an independent supplier of quality UK datacentre space, working with us can deliver significant cost efficiencies on short, flexible contract terms, from a quarter rack to a dedicated suite.
We are fully licensed, along with being compliant with the Payment Card Industry Data Security Standard (PCI DSS), which is a proprietary information security standard for organizations that handle cardholder information for the major debit, credit, prepaid, e-purse, ATM, and Point Of Sale cards. Our payment terms are designed to suit all needs, again large or small.
We take great pride in offering the best customer service available in the industry which has been recognised by PC Pro Awards, and that's what our customers deserve. We're available to our customers 24/7, and when you do get connected to one of our agents, you'll be talking to a real expert who can help you right away. We do NOT outsource any of our support avenues. We are on-site in the same building as our servers so if a server goes down, we can immediately start troubleshooting and correct the issue to ensure your website is up and running at all times.
Unlike many other hosting providers who rent their servers, we own and operate our servers and we beef them up with the latest technologies. Our web hosting servers run 2x Quad-core+ processors, 32GBs+ of RAM, terabyte and solid state drives in redundant arrays, redundant power supplies and redundant power feeds. These are not your average servers.
The success of a hosting company largely depends on whether they are able to keep their customers' websites online and accessible to the web. But 99.99% website uptime is really just one of those phrases you hear hosting companies throw around, but not define in real terms. We have a Tier 3n +1 redundant datacentre that keeps your site up the maximum amount of time. We have proactive monitoring down to seconds with reactive solutions in place to ensure the stability of the services we provide. All Cloud Hosting and Cloud VPS servers are monitored 24/7/365. We use enterprise software to monitor our entire network infrastructure.
The Fast2host group is a long established family-owned company with a strong focus on customer service. Based in St Ives, Cambridgeshire the group has evolved from a relatively small web hosting company to providing a range of business to business services. We have been in the web hosting industry since 1996 and have learnt a thing or two! Simply put, you can stand to take advantage of the tremendous knowledge achieved from being involved in the industry. All of our founders and developers have had close to a decade worth of industry knowledge -- you couldn't be in better hands!
Our Cloud plans include everything that you need to get started. For customers that require more resources, it's as easy as upgrading to the next plan without any downtime at all. Get the most without breaking your bank account. You control your cost with us!
When you've exceeded certain limitations, other hosts push you to Dedicated Servers, which many customers don't know much about. With Fast2host it's easy to understand! We manage the network, the hosting platform and allow you to grow without making major changes to your existing hosting platform. Competitive prices and true value set us apart from our competitors.
We've chosen WHM and cPanel control panels that will allow you to fully manage your hosting account from start to finish with ease. It's point and click, and you're on your way to getting down to business!
Not comfortable with the idea and the hassle of moving your website? Not a problem, and in most cases we can do it for you.
All shared hosting accounts are backed up nightly so do not worry.
The way in which we have developed the clustered cloud offers our users "greener" functionality through the more efficient use of computing resources, lowering our carbon footprint.