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Articles
 30 DAY MONEY BACK GUARANTEE
All Hosting plans include a 30 day money back guarantee. If for any reason Fast2host does not...
Views: 1053
About Fast2host
Fast2host is a leading provider of trusted infrastructure services to website owners,...
Views: 1707
Are domain registrations refundable?
No, domain registrations and renwals are non-refundable.
Once registered, there is no means of...
Views: 1277
Are My Files Backed Up?
All files are backed up at various times during the night.SQL and MySQL database servers are also...
Views: 1170
ASP session lost when redirecting from http page to secure https page
Windows 2008ASP session lost when redirecting from http page to secure https pageSelect website...
Views: 9
Can i add extra features or upgrade my account ?
You can upgrade/downgrade and add new features for your account instantly from within helm.To see...
Views: 1254
Can I delete the zip files in my log directory? They seem to be taking up a lot of space.
Yes, you can delete the files as you wish. The system will automatically delete logs older than...
Views: 1151
Can I have access to my log files?
Yes, we provide our customers will full access to their raw log files. Your log files are located...
Views: 1113
Can I have write permissions on my wwwroot folder?
Yes, by default your account has write permissions to your own wwwroot folder.
Views: 1289
Can I host a Warez or Torrent site?
No, warez and torrent sites violate copyright laws and we will not host them.
Views: 1617
Can I host more than one domain name on my hosting account ?
Yes, depending on your package.Some of our hosting packages enable you to host more than one...
Views: 2016
Can I install a forum on my site?
Yes, forums are allow to be used on our servers. You will have to check the software requirements...
Views: 1284
Can I install my own DLL Components ?
YES, just email a support ticket with full information on the component.A basic...
Views: 1156
Can i make payment over the phone ?
Yes - Contact Accounts on +44 (0)1480 26 00 00
Views: 1213
Can I manage my own DNS?
Yes you can.
Windows hosting users can create/edit/delete your own DNS records from within...
Views: 3474
Can I upload to my site before I transfer my domain name ?
YES ! We can give you a virtual IP address of our server to which you can ftp into and upload...
Views: 1376
Can I use CDONTS on Fast2host servers?
Can I use CDONTS on Fast2host servers? No. CDONTS was deprecated by Microsoft in 2002, and...
Views: 1335
Can the geographic location of a web server affect SEO?
Can the geographic location of a web server affect SEO?
Yes it does.
Take a...
Views: 788
CDO Sending email script
Sample code for using CDO to send email from a webpage using authentication.
Const...
Views: 2279
Do my log files count toward my maximum allowed disk space?
Yes. All log files count toward a customer’s disk usage. Windows hosting with Helm CP: We...
Views: 1117
Do you allow adult content ?
Adult Material - We do allow UK-legal adult content which includes sex and porn websites. In fact...
Views: 1388
Do you offer ASP.NET 2.0?
Yes. All of our Windows hosting packages come with ASP.Net 2.0. To enable .NET 2.0 please log...
Views: 1143
Do you offer MS SQL Server?
We currently can offer SQL 2005 server.
The database resource can be added to your hosting...
Views: 1144
Do You Offer POP3/SMTP Mail Services?
Yes we offer both POP3 and SMTP so you can use email from applications such as Microsoft...
Views: 1331
Do You Offer POP3/SMTP Mail Services?
Yes we offer both POP3 and SMTP so you can use email from applications such as Microsoft...
Views: 3370
Do you support ASP ?
Yes, we support ASP 3.0 and ASP.Net versions 1.1 and 2.0, with support for the .Net 3.5...
Views: 1140
Does my site come with a dedicated IP address?
No, our shared hosting accounts do not come with dedicated IPs. The IPs seen in Helm or cPanel...
Views: 1394
Does pricing include VAT?
No. All pricing is subject to VAT, currently at 20.00%
Fast2host Limited is VAT registered
Our...
Views: 1199
How can I find out the name of the server that my site is being hosting on?
You can find out the name of the server by going into Helm and clicking on "Website Settings". It...
Views: 1372
How can I minimize downtime when transferring a domain to Fast2host?
Following these steps in order can help you minimize the downtime your Web site experiences as...
Views: 1588
How do I cancel a domain renewal?
Log in to your client area at http://www.fast2host.com
Select My Domains from the menu.
Select...
Views: 603
How do I configure my SPAM filtering options?
For Smartermail (Windows hosting)
To configure your SPAM options you will need to log into...
Views: 1266
How do I go about renewing my hosting plan?
You will automatically be invoiced and sent a reminder 8 days before the plan expires. At...
Views: 1066
How do I go about renewing my hosting plan?
You will automatically be invoiced and sent a reminder 8 days before the plan expires. At that...
Views: 1068
How do I use shared SSL on Linux hosting?
Firstly, check in Cpanel under Security > SSL/TLS Manager
At the bottom of the page you will...
Views: 866
How long does it take to set-up a new account?
We aim to provide access to your new account instantly. However, due to the current high...
Views: 1176
How much email space do i get ?
How much email space do i get ?Is there an limit on the size of incoming mail ? The size of a...
Views: 1165
How to add a trusted sender in Webmail
How do I add an email address or domain to the trusted senders list?
Log in to webmail at...
Views: 1061
How to recycle your application pool (Windows 2008)
This article applies to Windows 2008 with Websitepanel.
Firstly, download and install IIS...
Views: 250
How to redirect from domain.com to www.domain.com using .htaccess
How to redirect from domain.com to www.domain.com
Create a .htaccess file in your wwwroot folder...
Views: 1000
How to use Google Apps and Gmail for your domain email
Sometimes it can be advantageous to use Google Apps to manage your domain email. The current...
Views: 2177
I'm trying to transfer my domain name to Fast2host. Where do I find the authorization key?
Authorization (or EPP) keys/codes are generated by the current registrar and verified...
Views: 1762
iPhone contacts synchronisation (Windows Hosting)
This article explains the process of how you can synchronise your contacts between your...
Views: 1175
iPhone mail synchronization
How to access your email via your iPhone
By using IMAP, you are able to log into the SmarterMail...
Views: 1655
Is Fast2host Ltd a reseller ?
No, Fast2host is not a reseller host. We have our own managed dedicated servers and...
Views: 1052
Is my personal information secure?
YES! We take the security of our customer's personal information seriously. All data is...
Views: 1129
Is there a minimum contract required?
No, we do not require or use any contracts with our customers. Customers can have the option of...
Views: 1130
Is there a termination fee?
No.
We do however, ask that you complete and sign the form at...
Views: 1066
ISAPI Rewrite
Yes, we have ISAPI_Rewrite developed by Helicontech, the features of this product...
Views: 1405
SLA
Our SLA for dedicated and co location services can be found at...
Views: 683
Transferring a domain to Fast2host
To order a domain transfer:For .uk domains, ensure the IPS tag has been changed to...
Views: 1859
What are EPP standards for .Com & .Net domains and what does it mean?
The global registry (Verisign), has recently implemented EPP security protocol for registrar...
Views: 1627
What is shared SSL, and how do I use it?
This allows you to secure part of your website using a generic URL such as...
Views: 1553
Where are your servers located
All servers are Dell PowerEdge Rack servers hosted in the UK, onsite in St Ives,...
Views: 1208
Which folder shall i upload to ? What are the default folders on my webspace and what are they used for ?
There are three folders on your webspace by default1 ) WWWROOT (you should upload your website to...
Views: 1673
Which scripting components are supported with Windows?
Windows 2003 Standard Server running IIS v6.0. FrontPage Server Extensions: 2002PERL. Active...
Views: 1849
Who is the registrant (owner) of the domain names I register?
All domain details are registered to you. You can update the whois details from the client area...
Views: 1794
Who is the registrant (owner) of the domain names I register?
We generally register .uk domain names in your name, as held in the Helm Personal Details, unless...
Views: 1118
Will Flash animation work?
Yes, flash animation will work on our servers.
Views: 1147
Will my domain name work with and without the 'www' part?
Yes, by default your domain is set to work as domain.com and www.domain.com When adding a domain...
Views: 1213
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