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Articles

Article 30 DAY MONEY BACK GUARANTEE
All Hosting plans include a 30 day money back guarantee. If for any reason Fast2host does not...
Views: 677
Article About Fast2host
Fast2host is a leading provider of trusted infrastructure services to website owners,...
Views: 699
Article Are domain registrations refundable?
No, domain registrations and renwals are non-refundable. Once registered, there is no means of...
Views: 796
Article Are My Files Backed Up?
All files are backed up at various times during the night.SQL and MySQL database servers are also...
Views: 771
Article Can i add extra features or upgrade my account ?
You can upgrade/downgrade and add new features for your account instantly from within helm.To see...
Views: 751
Article Can I delete the zip files in my log directory? They seem to be taking up a lot of space.
Yes, you can delete the files as you wish. The system will automatically delete logs older than...
Views: 747
Article Can I have access to my log files?
Yes, we provide our customers will full access to their raw log files. Your log files are located...
Views: 683
Article Can I have write permissions on my wwwroot folder?
Yes, by default your account has write permissions to your own wwwroot folder. 
Views: 823
Article Can I host a Warez or Torrent site?
No, warez and torrent sites violate copyright laws and we will not host them. 
Views: 776
Article Can I host more than one domain name on my hosting account ?
Yes, depending on your package.Some of our hosting packages enable you to host more than one...
Views: 824
Article Can I install a forum on my site?
Yes, forums are allow to be used on our servers. You will have to check the software requirements...
Views: 663
Article Can I install my own DLL Components ?
YES, just email a support ticket with full information on the component.A basic...
Views: 707
Article Can i make payment over the phone ?
Yes - Contact Accounts on +44 (0)1480 26 00 00
Views: 775
Article Can i manage my own DNS?
  Yes you can. Windows hosting users can create/edit/delete your own DNS records from...
Views: 1125
Article Can I upload to my site before I transfer my domain name ?
YES ! We can give you a virtual IP address of our server to which you can ftp into and upload...
Views: 772
Article Can I use CDONTS on Fast2host servers?
Can I use CDONTS on Fast2host servers? No. CDONTS was deprecated by Microsoft in 2002, and...
Views: 793
Article Can the geographic location of a web server affect SEO?
  Can the geographic location of a web server affect SEO?   Yes it does. Take a...
Views: 146
Article CDO Sending email script
Sample code for using CDO to send email from a webpage using authentication.   Const...
Views: 970
Article Do my log files count toward my maximum allowed disk space?
Yes. All log files count toward a customer’s disk usage. Windows hosting with Helm CP: We...
Views: 690
Article Do you allow adult content ?
Adult Material - We do allow UK-legal adult content which includes sex and porn websites. In fact...
Views: 875
Article Do you offer ASP.NET 2.0?
Yes. All of our Windows hosting packages come with ASP.Net 2.0. To enable .NET 2.0 please log...
Views: 728
Article Do you offer MS SQL Server?
We currently can offer SQL 2005 server. The database resource can be added to your hosting...
Views: 670
Article Do You Offer POP3/SMTP Mail Services?
Yes we offer both POP3 and SMTP so you can use email from applications such as Microsoft...
Views: 795
Article Do You Offer POP3/SMTP Mail Services?
Yes we offer both POP3 and SMTP so you can use email from applications such as Microsoft...
Views: 1646
Article Do you support ASP ?
Yes, we support ASP 3.0 and ASP.Net versions 1.1 and 2.0, with support for the .Net 3.5...
Views: 686
Article Does my site come with a dedicated IP address?
  No, our shared hosting accounts do not come with dedicated IPs. The IPs seen in Helm or...
Views: 822
Article Does pricing include VAT?
No. All pricing is subject to VAT at 17.5% Fast2host Limited is VAT registered Our VAT No....
Views: 744
Article How can I find out the name of the server that my site is being hosting on?
You can find out the name of the server by going into Helm and clicking on "Website Settings". It...
Views: 848
Article How can I minimize downtime when transferring a domain to Fast2host?
Following these steps in order can help you minimize the downtime your Web site experiences as...
Views: 715
Article How do I cancel a domain renewal?
Log in to your client area at http://www.fast2host.com Select My Domains from the menu. Select...
Views: 170
Article How do I configure my SPAM filtering options?
For Smartermail (Windows hosting) To configure your SPAM options you will need to log into...
Views: 757
Article How do I go about renewing my hosting plan?
  You will automatically be invoiced and sent a reminder 8 days before the plan expires. At...
Views: 725
Article How do I go about renewing my hosting plan?
You will automatically be invoiced and sent a reminder 8 days before the plan expires. At that...
Views: 659
Article How do I remove the registrar lock to transfer my domain? I need the EPP code too. Which TLD's have a registrar lock?
  A registrar lock, will prohibit the transfer of the domain to another...
Views: 1254
Article How do I use shared SSL on Linux hosting?
Firstly, check in Cpanel under Security > SSL/TLS Manager At the bottom of the page you will...
Views: 103
Article How long does it take to set-up a new account?
We aim to provide access to your new account instantly. However, due to the current high...
Views: 665
Article How much email space do i get ?
How much email space do i get ?Is there an limit on the size of incoming mail ? The size of a...
Views: 679
Article How to add a trusted sender in Webmail
How do I add an email address or domain to the trusted senders list? Log in to webmail at...
Views: 94
Article How to redirect from domain.com to www.domain.com using .htaccess
How to redirect from domain.com to www.domain.com Create a .htaccess file in your wwwroot folder...
Views: 237
Article How to use Google Apps and Gmail for your domain email
Sometimes it can be advantageous to use Google Apps to manage your domain email. The current...
Views: 378
Article I'm trying to transfer my domain name to Fast2host. Where do I find the authorization key?
  Authorization (or EPP) keys/codes are generated by the current registrar and verified...
Views: 857
Article iPhone contacts synchronisation (Windows Hosting)
This article explains the process of how you can synchronise your contacts between your...
Views: 175
Article iPhone mail synchronization
How to access your email via your iPhone By using IMAP, you are able to log into the SmarterMail...
Views: 692
Article Is Fast2host Ltd a reseller ?
  No, Fast2host is not a reseller host. We have our own managed dedicated servers and...
Views: 671
Article Is my personal information secure?
 YES! We take the security of our customer's personal information seriously. All data is...
Views: 691
Article Is there a minimum contract required?
No, we do not require or use any contracts with our customers. Customers can have the option of...
Views: 677
Article Is there a termination fee?
No. We do however, ask that you complete and sign the form at...
Views: 671
Article ISAPI Rewrite
Yes, we have ISAPI_Rewrite developed by Helicontech,  the features of this product...
Views: 805
Article SLA
  Our SLA for dedicated and co location services can be found at...
Views: 309
Article Transferring a domain to Fast2host
  To order a domain transfer:For .uk domains, ensure the IPS tag has been changed to...
Views: 828
Article What are EPP standards for .Com & .Net domains and what does it mean?
The global registry (Verisign), has recently implemented EPP security protocol for registrar...
Views: 728
Article What is shared SSL, and how do I use it?
This allows you to secure part of your website using a generic URL such as...
Views: 687
Article Where are your servers located
  All servers are Dell PowerEdge Rack servers hosted in the UK, onsite in St Ives,...
Views: 696
Article Which folder shall i upload to ? What are the default folders on my webspace and what are they used for ?
There are three folders on your webspace by default1 ) WWWROOT (you should upload your website to...
Views: 735
Article Which scripting components are supported with Windows?
Windows 2003 Standard Server running IIS v6.0. FrontPage Server Extensions: 2002PERL. Active...
Views: 877
Article Who is the registrant (owner) of the domain names I register?
All domain details are registered to you. You can update the whois details from the client area...
Views: 840
Article Who is the registrant (owner) of the domain names I register?
We generally register .uk domain names in your name, as held in the Helm Personal Details, unless...
Views: 666
Article Will Flash animation work?
Yes, flash animation will work on our servers.  
Views: 626
Article Will my domain name work with and without the 'www' part?
Yes, by default your domain is set to work as domain.com and www.domain.com When adding a domain...
Views: 698

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Should you find that our services do not meet your specifications, we offer a full refund, providing your service cancellation is made within 30 days of opening your account. (The 30 day guarantee applies to Shared Hosting Solutions, for other solution guarantees please see 30 Day Money Back Guarantee.)

With the latest technology and infrastructure located in the UK (unlike other UK web hosting companies) we can help your business thrive on the internet. Fast2host can setup and host sites whatever your hosting needs. Whether you're just establishing a presence on the internet, or you want to manage, maintain and monitor an eBusiness web hosting solution, we can help. More about Fast2host.

This is what makes Fast2host different, we provide a unique web hosting service for each client, including adult web hosting, providing close contact and support to create 100% satisfaction. We are here to help and support you throughout.

Customer support is very important to us and we are proud at the level of support we provide to our clients, we provide our customers with fast, friendly and efficient support. Our response times are first class, we aim to reply to trouble tickets within 30 minutes during the hours of 8 am - 6 pm and within two hours outside of these times. To ensure high availability to all our services we monitor our web servers, should a problem arise a member of the technical support staff is paged as we have 24/7 cover. A large number of our new customers come from recommendations. This shows that we are doing things right but don't just take our word for it, why not read what our customers have to say about us on our testimonials page.